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Booking Policies

When booking an appointment with NEA Nail Salon you are agreeing to the following policies.

 

Cancellation and booking policy:

  • Cancellations within 24 hours of your appointment will require full payment.

  • Cancellations within 48 hours will require 50% payment.

  • Missed appointments (no-shows) going forward will also incur a fee, as above. After several no shows, appointments will no longer be offered. 

  • If you wish to change your appointment in any way including service changes please get in touch as soon as possible. 

  • Nail art must be booked in advance. 

  • Nail appointments are solely clients responsibility to book and check. If you are ever unsure of what appointments you have, please contact Jessica for confirmation. 

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Payment methods are cash or bank transfer only. Wi-Fi is available in the salon should you need it to process payments.

Please also note:

  • All services are non-refundable. Each treatment involves care, time, and quality products.

  • If you're ever unhappy with any part of your service, please speak to me (Jessica, salon owner) as soon as possible.

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Thank you for your understanding and continued support. If you have any questions or would like to rebook, feel free to get in touch.

Warm regards,
Jessica

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